Terms of Service

• You must be 18 or over to enter a tournament with an entry fee or to receive prize money. Younger players are welcome at the venue for ordinary play.
• One account per person. One phone number belongs to one account and cannot be shared between two.
• Everything you tell us must be true — your name, your number, your console ID. A tournament cannot be run, and a prize cannot be paid, on details that are not yours.
• You must not be acting on behalf of someone who is suspended or excluded from XP Arena.

By registering for a tournament you confirm you meet these requirements. We do not currently verify your age at sign-up; we may ask for proof at any point, and we may cancel an entry if you cannot provide it. Where we cancel an entry because you are under 18, we return the entry fee in cash, not as credit — credit toward a tournament you are not allowed to enter would be worth nothing.

You sign in with Google. Keep that account secure — anything done through it is treated as done by you.

• Your phone number can be set once by you. Changing it afterwards is done by XP Arena staff and recorded, because this number is what your prizes are paid against and self-service changes are how an account gets quietly handed to someone else.
• We may contact you on WhatsApp about your slot, your match or your prize. That is part of the service, not marketing; marketing is separate and you opt into it.
• You may close your account at any time by asking us. Section 9 of our Privacy Policy explains what we keep afterwards and why.

• Your @handle is the permanent address of your page and appears on brackets people have already shared. If it changes, the old one keeps working and redirects — links do not die.
• Some names are reserved — XP Arena brand terms and words used by the site itself — and cannot be taken.
• Names that impersonate another player, a staff member or XP Arena itself, and names that are abusive or obscene, will be changed or removed. Anyone can report a profile without signing in.

Completing your profile publishes a public page at xparena.net/@yourhandle. We tell you this on the registration form before you submit it, because it should not be a surprise.

You agree that XP Arena may publish your handle and your XP Arena name, together with your city, your results, your rank and your badges, on your player page, in our player directory, on tournament brackets and leaderboards, and in announcements about our competitions. This is how a public competition works — a bracket that cannot name its entrants is not a bracket — and it is a condition of entering one.

• It shows your name, handle, city, country, results, rank and badges. It never shows your phone number, your email or your prize money.
• You can ask us to make it unlisted, so it works by link but stays out of our player directory, or to take it down entirely.
• Competition results themselves stay on record even if your page comes down — a tournament result cannot be un-played, and we may need it for a payment dispute.

If you played at the venue, XP Arena may already have published a page for you from its own records, marked unclaimed. We send a link to the number we hold for you so you can confirm it is yours.

A claim link is like a key, not a password. Whoever opens it takes that record and everything attached to it — history, badges, prize entitlements. It works once and expires after 72 hours. Only use a link that XP Arena sent to your own number, and never use one forwarded to you by someone else. Using a link you know is not yours is a breach of these terms and we will reverse it.

• The entry fee shown on the booking page is the one that applies. Where a card elsewhere on the site disagrees, the booking page is right.
• Registering does not confirm your slot. Your slot is confirmed when we confirm your payment, and places are limited — a tournament can fill between you registering and you paying.
• Registration windows open and close at the times shown. We check them again when you submit, so a page left open in a tab does not extend a closed window.
• For online tournaments, the console ID you give us is how your opponent finds you. If it is wrong, you may forfeit a match you were ready to play. Copy it exactly.
• You are responsible for turning up. Be at the venue, or online and reachable, at the time published for your match.

Entry fees are not refunded in cash. Where an entry fee is returnable at all, it comes back as tournament credit — not money back to your bank account. The single exception is section 1: if we cancel your entry because you are under 18, you get the money itself, since credit toward a tournament you cannot enter would be worth nothing.

You get tournament credit when

• XP Arena cancels or abandons the tournament or match.
• Your match never started with you in it — it did not fill, it was voided, or a technical failure on our side stopped it.
• Your payment arrived after your reservation had already expired. We do not quietly admit you late; the fee becomes credit instead.
• You cancel before the registration window for that tournament closes.

You get nothing back when

• The match started with your seat allocated to you. At that point the seat has been used — whether or not you played well, and whether or not you were at your screen.
• You are disqualified for breaking the fair-play rules in section 9.
• You do not show up after registration has closed, and your absence forced the bracket to be drawn around you.

How credit works

• Credit is worth the entry fee you paid, and it pays for entry to an XP Arena tournament. It is not cash, it cannot be withdrawn, and it cannot be transferred to another player.
• Credit must be used on the next tournament you are eligible to enter. If you do not use it then, it expires and is worth nothing. It does not roll forward a second time.
• If the next tournament costs more than your credit, you pay the difference. If it costs less, the remainder is not carried over or paid out.
• We will tell you when credit is issued and which tournament it must be used on.

Nothing in this section affects rights you have under the Federal Competition and Consumer Protection Act 2018 or any other Nigerian law that cannot be varied by agreement.

• Prize pools are funded from entry fees, less XP Arena's stated fee. The prize structure published for a tournament is the one that applies to it.
• A prize is paid to a claimed account with a confirmed phone number. If we created your page from venue records and you have not claimed it, claim it first — there is no account to pay into until you do.
• We may need to verify your identity before paying, and we may be required to do so by law. We will tell you what we need.
• A prize shown on your account is not a spendable balance until it has been approved and paid. Approval follows a check that the result stands.
• Where a match is flagged under section 9, the payout is held until a person has reviewed it. We will tell you it is held and roughly how long we expect to take.
• Any tax on winnings is your responsibility unless we are required to withhold it.

You must not:

• Use cheats, mods, bots, scripts or any tool that gives you an advantage the game does not.
• Exploit a bug rather than reporting it, or interfere with how matches, brackets or payments work.
• Collude — arrange a result, throw a match, or feed strikeouts to another player to move money between you. Both sides of an arrangement are treated the same: the player who “lost” is not the victim, they are a participant.
• Use more than one account to enter the same competition, or play through someone else's account.
• Harass, threaten or abuse other players, staff or anyone at the venue.

On shared internet connections. Households, hotspots and offices share one address, and that is completely normal here. Our systems notice several accounts in one match from one connection and hold the payout for a person to look at — they do not decide anything and they do not treat it as cheating on its own. If it is your brother on the same WiFi, tell us and it gets sorted.

Where we find a breach we may void a result, disqualify an entry with nothing returned, withhold or reverse a prize, suspend or close an account, and refuse future entries. We tell you what we found and you can put your side to us at play@xparena.net.

• Digital codes cannot be returned once delivered. A gift card or top-up code is spent the moment it is revealed, so check you have chosen the right region and platform before you buy — a PSN code for the wrong region will not redeem.
• If a code we send you does not work and has not been redeemed, tell us and we will replace it. Where we cannot replace it, you get store credit for the amount you paid.
• Special-order items may require a deposit or full payment before we source them.
• Prices are in naira and can change. The price confirmed on your order is the one that applies to it.
• Physical items are checked before dispatch. Report anything damaged or wrong on arrival and we will replace it or give you store credit.

Store credit is not cash. It spends against anything in the XP Arena store, it cannot be withdrawn or transferred, and it does not expire. Unlike tournament credit (section 7), it is not tied to a next event.

Your statutory consumer rights under Nigerian law are unaffected by any of the above.

Follow staff instructions, treat the equipment and other guests with respect, and do not bring in anything prohibited. We can refuse entry or ask anyone to leave, and we may do so without a refund where behaviour requires it. You are responsible for damage you cause.

The XP Arena name, logo, site, game and artwork belong to us. You may share links and screenshots; you may not copy the site or use our branding as your own.

Recording tournaments

By entering an XP Arena tournament — at the venue or online — you agree that we may record it, and that we may use those recordings commercially. This is a condition of entry and it is not optional for competitors.

This covers:

• Gameplay footage, screen capture, live streams, replays, photographs and video of your matches, and commentary about them.
• Your XP Arena name, your handle, your results, your standings, and your image and voice as they appear in that material.

You grant XP Arena a worldwide, perpetual, royalty-free licence to record, reproduce, edit, broadcast, publish and distribute that material, in any medium, to run and to promote XP Arena and its competitions — including in advertising and other commercial use. No fee, royalty, share of revenue or other payment is due to you for it, now or later, and entering a tournament is your agreement to that.

We will not sell or license your image or footage of you to a third party for that party to use in its own products or advertising, and we do not take ownership of anything you create yourself. Stream or post your own matches as much as you like.

Photography at the venue

We may photograph or film around the lounge for promotion. If you are not competing and would rather not appear, tell any staff member and we will respect it. That choice does not extend to tournament footage, which is covered above.

We work to keep XP Arena running but we do not promise it will be uninterrupted or error-free. Matches may be delayed, rescheduled or voided. Where a paid match is voided and your seat was not used, section 7 applies and your money comes back.

We may suspend or close an account that breaks these terms, that we reasonably believe is being used fraudulently, or where we are required to by law. We will tell you why unless we are prevented from doing so.

A prize already earned and not affected by the breach will still be paid. A prize arising from the breach will not.

We are responsible for loss you suffer that is a foreseeable result of us breaking these terms or failing to use reasonable care. We are not responsible for loss that was not foreseeable, for loss caused by something outside our reasonable control, or for business losses.

Where our liability can lawfully be limited, it is limited to the total amount you paid XP Arena in the twelve months before the event giving rise to the claim. Nothing in these terms limits liability for death or personal injury caused by our negligence, for fraud, or for anything else that cannot be limited under Nigerian law.

Come to us first at play@xparena.net or on WhatsApp — most disputes about a result or a payment are resolved quickly once we can see the match record. If we cannot agree, these terms are governed by the laws of the Federal Republic of Nigeria and the courts of the Federal Capital Territory, Abuja have jurisdiction.

We update these terms as XP Arena changes. The version and date at the top tell you which one you are reading. Where a change materially affects you we will tell you directly, and it will not apply retrospectively to a tournament you have already entered.

XP Arena Ltd, 9 Sani Zangon-Daura Street, Guzape, Abuja, FCT 900104, Nigeria. Email play@xparena.net, or message us on WhatsApp from any page of this site.